1. Introduction
1.1 Welcome to Nova Thera Chronicles, a mobile game developed by Pixelation Labs Pte Ltd ("the Company"). We respect your privacy and are committed to protecting your personal data. This privacy policy ("Policy") outlines how we collect, use, disclose, and process your personal data when you use our game ("the Application"), our website ("the Website"), and any related services (collectively, "Services").
1.2 By using the Application, the Website, or any of our Services, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, please do not use our Services.
2. Information We Collect
2.1 We may collect the following types of information:
- Personal Data: Information you provide when creating an account, such as your name, email address, username, and contact details.
- Device Information: Information about the device you use to access our Services, including hardware model, operating system, IP address, and device identifiers.
- Usage Data: Information about how you interact with our Services, including gameplay data, preferences, and in-game purchases.
- Location Data: Information about your approximate location when you use the Application, based on your IP address or other location-tracking mechanisms.
- Payment Information: If you make purchases through the Application, our payment processors may collect payment details, such as credit card information.
3. How We Use Your Information
3.1 We may use your personal data for the following purposes:
- To Provide Services: To create and maintain your account, provide game access, and process in-game purchases.
- Customer Support: To respond to your inquiries, provide assistance, and troubleshoot issues.
- Improvement and Analytics: To analyze user behavior, improve our Services, develop new features, and personalize your experience.
- Marketing and Promotions: To send you marketing communications, in accordance with your preferences.
- Security and Fraud Prevention: To monitor and prevent any suspicious or fraudulent activity, unauthorized access, or misuse of our Services.
- Legal Compliance: To comply with applicable laws, regulations, or legal obligations.
4. Sharing of Information
4.1 We do not sell your personal information. However, we may share your data with:
- Service Providers: Third-party vendors who assist us with business operations, such as payment processing, analytics, hosting, and customer support.
- Affiliates: Our affiliates, subsidiaries, and related entities.
- Legal Authorities: Where required by law, regulation, or legal process, we may disclose your information to comply with any applicable law, legal requirement, or government request.
5. Security
5.1 We take appropriate technical and organizational measures to secure your personal data and protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.
6. Retention of Information
6.1 We retain personal data for as long as necessary to provide our Services, comply with legal obligations, or fulfill the purposes outlined in this Policy. We may retain your data for a longer period if required by law or for legitimate business purposes.
7. Cookies and Tracking Technologies
7.1 The Application and Website may use cookies and similar tracking technologies to understand user behavior, personalize content, and improve user experience. You may manage your cookie preferences through your browser settings.
8. Your Rights
8.1 Depending on your location, you may have rights under applicable data protection laws, including:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete personal data.
- Deletion: You may request the deletion of your personal data in certain circumstances.
- Opt-Out: You may opt out of receiving marketing communications from us by following the instructions in the communication.
To exercise these rights, please contact us using the contact information provided below.
9. Changes to This Policy
9.1 The Company may update this Policy from time to time to reflect changes in our practices, legal requirements, or for other reasons. Any changes will be effective immediately upon posting on our Website or within the Application. Your continued use of our Services constitutes your acceptance of the updated Policy.
10. Contact Us
10.1 If you have questions, concerns, or requests regarding your personal data or this Policy, please contact us at dpo@liquidx.studio.
Last updated: 30/12/2024